Wednesday, June 20, 2007

Continental's Crappy Flight; UPDATE: Not Just Continental

This is just nauseating:
It was last Wednesday afternoon when his flight left Amsterdam, but roughly two hours into it, the passengers were told the lavatories were out of commission. An unplanned landing in Shannon, Ireland was made to fix the problem.

A pit stop became an overnight stay. The next day, the same plane headed for its original destination of Newark, New Jersey, but just after takeoff, the sewage overflow began. This time, there was no turning around.

"I don't know how you can say a plane needs to be grounded one day for a problem that's not as major as a problem the next day, and it doesn't qualify for being grounded," said Brock.

He says was there was one half-working restroom on the plane for the more than 200 people onboard.

He also says the flight attendants - who were serving meal service in a stinky, unappetizing cabin - told everyone to not eat or drink too much.

"To be told that we were supposed to monitor what comes out the other end of us was insulting," said Brock. "Shame on continental. It was the worst flight experience I have ever had."

Continental gave Collin a $500 voucher for a future flight for the inconvenience. He says he's not sure he'll ever use it.
UPDATE:
Apparently this isn't the only airline mess to deal with today. United Airlines had a computer failure causing delays and cancellations nationwide.

400 were stuck on a Cathay Airlines plane in San Francisco for 7 hours. The passengers weren't told about the problems until three hours into the ordeal. Passengers and the company differ over how the airline handled the situation - a night and day differental at that.

Passengers were stuck on a plane at LaGuardia Airport in NYC for five hours.
Passenger Alice Norris, who was trying to fly to Cincinnati from LaGuardia Airport, said, "We sat on the plane for five hours on the tarmac, and all they gave us was a glass of water and a granola bar," Norris said.
Those delays were due to stormy weather in the Northeast causing cancellations and backups throughout the system.

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